FAQ's

General Information
Q. What products do you offer?
A. We offer a diverse selection of men’s jackets, including leather jackets, bomber jackets and hybrid jackets and women's handbags.
Shipping Information
Q. What are your shipping options?
A. Our standard shipping time within the United States is approximately 3 to 4 business days (Monday to Friday).
Q. What are your processing, handling and cut-off time?
A. Please note that this estimate excludes order processing, which typically takes about 1 to 2 business days. Orders placed on business days (Monday to Friday) before 4 PM will be processed and shipped on the same day. Orders submitted after this cut-off time will be processed on the following business day. We take great care in packing and handling your items to ensure they arrive in perfect condition. This process may take 1-2 business days.
Q. What are your shipping costs?
A. A flat shipping fee of $5 will be applied to all orders, regardless of the order amount.
Q. How can I track my order?
A. Our tracking process is so trustworthy you can connect to your shipping very easily with Track Your Order.
Returns and Refunds
Q. What is your return policy?  
A. We accept returns within 30 days of purchase. Items must be in their original condition with all tags attached. Please visit our Returns & Exchanges page for detailed instructions on how to start a return. In any other query visit Refund Policy.
Q. How do I get a refund? 
A. If approved, your refund will be processed to your original payment method within 10 business days. In any query, you can touch with us with admin@xavierhub.com
Product Information 
Q. How can I find out more about a product?  
A. For detailed information about a product, check the description, specifications, and images on the product page. If you need additional details, feel free to contact our customer service team.

    Customer Service
    Q. How can I contact customer service?
    A. Xavier Hub will provide fully accommodate service, the customer must contact us by admin@xavierhub.com.
    Contact Information